Webbs Ticket Booking Terms & Conditions

Refunds & Transfers

A £3.50 administration fee will be applied to all ticket changes and exchanges. This charge applies per transaction.

One free change or exchange may be made online in the ‘My Account’ function. All changes made through our Customer Services are chargeable.

A request for a refund must be made a full 48 hours prior to your scheduled booking and the final decision is at the discretion of Webbs management. A refund request made after this time will not be processed. Any ticket refunds that are permitted will be processed within 5 working days.

The ’My Account’ feature allows you to transfer your booking to another date or session yourself. In the unlikely event that you experience any difficulty doing this, please call 01527 860000.

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Webbs Garden Centres Ltd and yourself.

No contract exists between you and Webbs Garden Centres Ltd for the sale of any tickets until we have received and accepted your order and received payment in full. Once cleared funds are received, there is a binding contract between us.

Prices

The description and price of tickets you order will be shown on Webbs Garden Centres Ltd website at the time you place your order. Prices are in UK Sterling and inclusive of any applicable taxes. Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice. We accept most major credit and debit cards in partnership with our payment gateway.

Online Booking

Once purchased, online tickets may not be used in conjunction with any other offer. No ticket may be resold. We reserve the right to refuse entry to late arrivals. Any discounts or offers online are available for limited quantities and periods only. Please bring along your booking reference number and/or email print out. Prices are correct at time of going to press and are subject to change without notification.

Online Security

To ensure that your online shopping experience is secure, your credit / debit card details will be encrypted on a secure server to minimize the possibility of someone being able to read them as they are sent over the Internet.

Limitation of Liability

Webbs Garden Centres Ltd total liability for in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of second 2(1) of the Unfair Contract Terms Act 1977.

Webbs Garden Centres Ltd will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war or act of God.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Some activities are weather dependant. Children must be accompanied at all times by an adult at our events.